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Please contact us at qqcarecentre@gmail.com and we'll ship a new one for you.
Type in the title of the email 'Renew my physical ID card'.
Please use the template below, paste it in the email body text, fill in the blanks and send.
Hello ID Department,
I would like to renew my physical ID. Below are the details.
Member of QQ ID number:
Full name in ID:
Reason to renew my ID: (lost/stolen/unclear/teared/broken, and add detailed info like when/where it happen)
Ship my ID to: (outside of QQ - please include city, county, state, postcode and country)
Bank:
Username:
Le mot de passe:
I agree that the above details were correct, and I'm the true holder or owner of the ID. I also agree to cover the cost of the ID, which is QQ$1,000.00, and additional shipping cost. Thank you.
(your name)
The whole process for entering data, printing and posting will be about 3 days (max 10 days). For shipping with EDL, we can't guarantee by timeframe. You can learn more at https://edl.qq.thegwk.tk/faq#h.kuedigvgixa7.
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